NOTE: If you have a concern about the scoring of your test or your test results, please call D&SDT-HEADMASTER at (800)393-8664 during regular business hours, Monday-Friday, 5:00AM to 5:00PM PT, to discuss your concern. Please see the handbook's Test Review Request section for detailed information.
The purpose of this feedback form is for candidates to have a voice regarding their testing experience, which will improve the process and enhance candidate experiences. D&SDT-HEADMASTER appreciates and welcomes your honest feedback regarding the examination process to improve testing for all.
Candidates who wish to provide additional comments, express concerns, offer feedback, or raise grievances beyond the anonymous Exit Survey or Test Review Request have the option to do so through this Feedback Form. To submit your feedback, please follow these steps.
- Complete the form with your comments, feedback, concerns, or grievances and submit it for review.
- If you have any documentation you wish to provide, you can upload it with this form.
- Once submitted, D&SDT-HEADMASTER will review your feedback and respond via email within 10 business days with our response, questions, or any further instructions.
It is important to note that candidates who submit grievances or feedback in good faith are protected from retaliation. D&SDT-HEADMASTER upholds a strict non-retaliation policy to ensure all individuals can voice their concerns without fear of adverse consequences.
Your application is not complete until you include the required information and select 'Send Application.'